philsot Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") describes how philsot ("philsot," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," or "User") who access or use the philsot online casino platform at philsot.net (the "Platform").

This Policy applies to all personal data collected through the Platform, including data provided during account registration, gameplay, financial transactions, customer support interactions, and any other use of philsot services. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering an account or using the philsot Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please discontinue use of the Platform.

2. Data Controller

philsot acts as the data controller for personal information collected through the Platform. As data controller, philsot determines the purposes and means of processing your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations.

For any privacy-related inquiries, requests, or concerns, you may contact our Data Protection Officer (DPO) at:

support@philsot.net

We aim to respond to all privacy-related inquiries within fifteen (15) business days of receipt.

3. Information We Collect

philsot collects personal information that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of information we collect include:

philsot does not intentionally collect sensitive personal information beyond what is required for identity verification and AML compliance. We do not collect biometric data, health information, or political opinions.

4. How We Use Your Information

philsot uses the personal information we collect for the following purposes:

• Account Management: To create, verify, and maintain your philsot player account, including identity verification (KYC) as required by PAGCOR regulations.
• Service Delivery: To provide access to philsot's games, promotions, and platform features, and to process your deposits and withdrawals via GCash, Maya, and Philippine bank transfers.
• Legal Compliance: To comply with applicable Philippine laws, including the Data Privacy Act, Anti-Money Laundering Act (AMLA), and PAGCOR licensing requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the philsot Platform.
• Responsible Gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits and self-exclusion, in accordance with our Responsible Gaming Policy.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance related to your philsot account.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent. You may opt out at any time through your account settings.
• Platform Improvement: To analyze usage patterns and technical data to improve the performance, features, and user experience of the philsot Platform.

philsot will not use your personal information for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by law.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, philsot processes your personal information on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, game access, and financial transactions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, AMLA obligations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for philsot's legitimate interests in operating a secure, fair, and commercially viable online casino platform, provided such interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as marketing communications and non-essential cookies, philsot relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Information

philsot does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, Maya, and Philippine banking partners require certain financial and identity data to process your deposits and withdrawals securely.
• Identity Verification Providers: Third-party KYC service providers assist philsot in verifying player identities and documents as required by PAGCOR and AML regulations.
• Technology and Hosting Partners: Cloud hosting and infrastructure providers that store and process Platform data on philsot's behalf, subject to strict data processing agreements.
• Game Software Providers: Licensed game developers whose software powers philsot's casino games may receive anonymized or pseudonymized usage data for game performance purposes.
• Regulatory and Law Enforcement Authorities: philsot may disclose personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities when required by law or court order.
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by philsot, subject to professional confidentiality obligations.

All third parties with whom philsot shares personal data are required to handle such data in accordance with the DPA and philsot's data protection standards.

7. Data Retention

philsot retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your active philsot account and for a minimum of five (5) years following account closure, as required by PAGCOR and AMLA regulations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years in compliance with Philippine AML obligations.
• KYC Documents: Identity verification documents are retained for the period required by applicable regulations, typically five (5) years from the end of the business relationship.
• Customer Support Records: Support correspondence is retained for three (3) years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized promptly.

Upon expiry of the applicable retention period, philsot will securely delete or anonymize your personal information in accordance with our data disposal procedures.

8. Cookies and Tracking Technologies

philsot uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how players use the Platform, helping philsot identify and fix technical issues and improve performance.
• Functional Cookies: Remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Analytics Cookies: Used to understand aggregate player behavior and Platform usage trends. Data collected is anonymized and used for internal reporting only.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the philsot Platform. philsot does not use cookies to serve third-party advertising.

9. Security Measures

philsot implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the philsot Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized philsot personnel can access personal data on a need-to-know basis.
• Regular security assessments, vulnerability testing, and penetration testing of Platform infrastructure.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements under the DPA.

While philsot takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your philsot account credentials and for notifying us immediately of any suspected unauthorized access.

10. Your Rights Under the DPA

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by philsot:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — which this Policy fulfills.
• Right of Access: The right to request a copy of the personal information philsot holds about you, including information on how it has been processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information in your philsot account.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to philsot's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact philsot's Data Protection Officer at support@philsot.net. We will respond within fifteen (15) business days. We may need to verify your identity before processing your request.

11. Children's Privacy

The philsot Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online casino gaming. philsot does not knowingly collect personal information from persons under the age of 21.

If philsot becomes aware that personal information has been collected from a person under 21, we will take immediate steps to delete such information and close the associated account. If you believe a minor has registered on the philsot Platform, please contact us immediately at support@philsot.net.

Parents and guardians are encouraged to monitor their children's online activity and use parental control tools to prevent access to online gambling platforms.

12. Changes to This Policy and Contact

philsot reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.

Your continued use of the philsot Platform following notification of changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how philsot protects your personal information.

For any questions, concerns, or requests relating to this Privacy Policy or philsot's data practices, please contact our Data Protection Officer:

support@philsot.net

You also have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you are not satisfied with philsot's response to your privacy concern.